I’ve been a fan of Jay Love for years. I even interviewed him for my radio show back in 2008! He gets both databases and effective fundraising. So I asked him if he’d write a post on donor retention. Jay is a serial entrepreneur, the creator of eTapestry and now the creator of Bloomerang a [...]
Last week we released The Donor Retention Project. Yesterday, I got this email from an already satisfied customer: Thanks for the Donor Retention Project! I’ve finished the first two segments. We’re doing a lot of what is recommended and it’s sparked a couple more ideas. So grateful this is helping our staff, CEO and Board [...]
Wow! Response to The Donor Retention Project has been so strong, you all crashed the servers yesterday! Fortunately Chris at 501 Videos has the situation fixed and they were up and running within a few hours. What’s all the fuss? Donor retention is, that’s what. Some reports show that the average nonprofit loses, loses, 70% [...]
I recently received this question from a client: I have a question for you. I have a list of wealthy prospects, many have given our hospice small dollar amounts thru memorials. My intent is to build a relationship with them, can you give me an example of what to say to get that first visit? [...]
For her weekly FundRaising Success Magazine post, Jo Black Sullivan asked a bunch of us fundraiser-folk what kept us awake at night. People like me, Roger Craver, Jeff Jowdy, and more. Here’s the video of all of us. It cut out the screen-printed bow tie on my t-shirt so I included that image above! To [...]
A couple weeks ago, I had the privilege of hosting the Nonprofit Blog Carnival. I asked some of the nonprofit industry’s top bloggers how they kept donors coming back. 16 experts shared their best tips. 7 out of 10 don’t come back One of the shocking statistics is that on average 70% of donors don’t [...]
Since we celebrate Valentines Day in February, I thought I’d have this edition of the Nonprofit Blog Carnival focus on long-term donor relationships. I like to think of it as showing them “love.” A few weeks ago, I posted this question to nonprofit bloggers: How do you keep your donors wanting to come back? We [...]
