As you all know, I'm a big believer in actually asking donors what they think rather than trying to read their mind.
So yesterday I posted this question on LinkedIn.com:
As a donor to charity, what do we nonprofits do that REALLY annoys the tar out of you?
What do we do that irritates you? What do you complain about around the water cooler at work? What's caused you to stop giving to a charity?
These could be small irritations or really big glaring things we're missing. Here's your chance to get it off your chest and help us serve you better!
I'd like to compile a list of, perhaps, 100 pet-peeves of donors. I'll also give tips on how to avoid them.
Let the games begin!
PS If you work for a nonprofit:
(1) Don't get defensive. The answers will help us serve our donors better.
(2) If you answer, please answer as a DONOR, not as a nonprofit employee
There are already dozen of responses. And most of them are quite passionate. As nonprofits, we have a lot to learn about showing donors the love that we say we feel.
Will you play?
- Do you work for a nonprofit? Read the answers to the charity question here. And feel free to leave your own!
- Are you a donor with a pet-peeve? Leave your answer to the donor satisfaction question here.
And, if you're already on LinkedIn, feel free to invite me to connect. Just let me know how you found me!
You can always leave a comment here, but it's fun having all the answers in one place!
Update 2/14/2013: LinkedIn shut down "Answers" this month. Here are the four pages of answers as saved in Evernote:
Page 1: https://www.evernote.com/shard/s5/sh/475b6f1c-e8fe-4754-9ce0-785f5ebfe927/7e2452d7057c22beb8cecc43435b9f46