I love nonprofits. And I love social media. But nonprofits don’t always “get” social media. While there are few truly firm rules about using Facebook, Twitter, LinkedIn, Google+, or any of the other myriad of platforms out there, there are some...
Last week, in my weekly email to Fundraising Kick subscribers, I told them to stop talking about what percent of their budget goes to “overhead.” I won’t go into the entire message I sent, but here’s a summary. You need to know the percentage...
I’ve been a fan of Jay Love for years. I even interviewed him for my radio show back in 2008! He gets both databases and effective fundraising. So I asked him if he’d write a post on donor retention. Jay is a serial entrepreneur, the creator of eTapestry...
Last week we released The Donor Retention Project. Yesterday, I got this email from an already satisfied customer: Thanks for the Donor Retention Project! I’ve finished the first two segments. We’re doing a lot of what is recommended and it’s sparked...
I’m honored to be giving the first webinar in Blackbaud’s npEXPERTS series! Donors Don’t Live in One Place so Why Do Your Communications? I’ll be sharing four ways to make sure you are integrating communications for your online donors and your...
Wow! Response to The Donor Retention Project has been so strong, you all crashed the servers yesterday! Fortunately Chris at 501 Videos has the situation fixed and they were up and running within a few hours. What’s all the fuss? Donor retention is, that’s...