Last week, I was invited to give a full day Ask Without Fear!® training in Kansas City. We had a blast. One of the exercises involved overcoming objections…even before they come up. The process was: The participants pictured someone on their “chicken list” - a...
In his recent post, Jeff Brooks agreed with my "Donor Fatigue" video. And he went a step further. Like a newly minted Paul Harvey, he tells “the rest of the story.” Fundraiser Fatigue I love his concept of “fundraiser fatigue”! He says that we get tired of saying the...
"Why can’t you tell us where you spent the money and what your expenses were? You obviously have that information. Why can’t the public see it?" - NPR's Laura Sullivan to Red Cross' David Meltzer Last night, I was shocked and spellbound to hear NPR devote an entire...
I love finding practical tools that can help nonprofits thrive. The new book Train Your Board (and Everyone Else) to Raise Money is just that. Crisis with nonprofit boards Gone are the days when boards could be rubber-stamping social clubs. More than ever, nonprofits...
Congratulations to Facebook and the Red Cross for making it ridiculously easy to support those devastated by Typhoon Haiyan in the Philippines! Even if you don't have the connections or relationship to get this type of top billing on Facebook, there are loads of ways...
About a week ago, I was able to do a Twitter chat on “loving your donors” and showing them appreciation. You can read a transcript here: http://storify.com/audiencedevspec/auddev-chat-2-14-noon-et-loving-your-donors Do you have to answer donors' questions? One of the...
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