Last week we released The Donor Retention Project. Yesterday, I got this email from an already satisfied customer: Thanks for the Donor Retention Project! I’ve finished the first two segments. We’re doing a lot of what is recommended and it’s sparked...
I’m honored to be giving the first webinar in Blackbaud’s npEXPERTS series! Donors Don’t Live in One Place so Why Do Your Communications? I’ll be sharing four ways to make sure you are integrating communications for your online donors and your...
Wow! Response to The Donor Retention Project has been so strong, you all crashed the servers yesterday! Fortunately Chris at 501 Videos has the situation fixed and they were up and running within a few hours. What’s all the fuss? Donor retention is, that’s...
I recently received this question from a client: I have a question for you. I have a list of wealthy prospects, many have given our hospice small dollar amounts thru memorials. My intent is to build a relationship with them, can you give me an example of what to say...
For her weekly FundRaising Success Magazine post, Jo Black Sullivan asked a bunch of us fundraiser-folk what kept us awake at night. People like me, Roger Craver, Jeff Jowdy, and more. Here’s the video of all of us. It cut out the screen-printed bow tie on my...
This man, Albert Lexie, shines shoes at a hospital in Pittsburgh. Over the last 30 years, he’s given all his tips to the charity care fund at the Children’s Hospital of Pittsburgh. That’s added up to $200,000 so far! From a shoe shine guy! All that...