I’m honored to be giving the first webinar in Blackbaud’s npEXPERTS series! Donors Don’t Live in One Place so Why Do Your Communications? I’ll be sharing four ways to make sure you are integrating communications for your online donors and your offline donors. We’ll look at donation pages, direct mail, cool apps, and even hashtags! [...]
Wow! Response to The Donor Retention Project has been so strong, you all crashed the servers yesterday! Fortunately Chris at 501 Videos has the situation fixed and they were up and running within a few hours. What’s all the fuss? Donor retention is, that’s what. Some reports show that the average nonprofit loses, loses, 70% [...]
I recently received this question from a client: I have a question for you. I have a list of wealthy prospects, many have given our hospice small dollar amounts thru memorials. My intent is to build a relationship with them, can you give me an example of what to say to get that first visit? [...]
For her weekly FundRaising Success Magazine post, Jo Black Sullivan asked a bunch of us fundraiser-folk what kept us awake at night. People like me, Roger Craver, Jeff Jowdy, and more. Here’s the video of all of us. It cut out the screen-printed bow tie on my t-shirt so I included that image above! To [...]
This man, Albert Lexie, shines shoes at a hospital in Pittsburgh. Over the last 30 years, he’s given all his tips to the charity care fund at the Children’s Hospital of Pittsburgh. That’s added up to $200,000 so far! From a shoe shine guy! All that glitters… I love stories like this! It forces us [...]
A couple weeks ago, I had the privilege of hosting the Nonprofit Blog Carnival. I asked some of the nonprofit industry’s top bloggers how they kept donors coming back. 16 experts shared their best tips. 7 out of 10 don’t come back One of the shocking statistics is that on average 70% of donors don’t [...]
From time to time, I have a feature I call Question Marc?. [Pun fully intended] A coaching client who is a board member for an arts organization recently sent me this question: We are trying to quickly build up our board since it is small. I am planning on asking 3 people. I think they [...]
